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GOOD CONNECTIONS | Summer 2019
ImplemenŸng these standard processes and
procedures has and will provide Alpine's customers
with a product that meets or exceeds the needs of their
business. Quality contributes to customer up Ÿme,
throughput and efficiency.
In conclusion, having a quality program posiŸvely
impacts every Alpine customer's experience with the
products we provide. As our quality program conŸnues
to progress, Alpine will conŸnue uŸlizing cross-
funcŸonal teams to review all products and processes
ensuring that closed loop correcŸve acŸons are
implemented.
The Alpine Quality Team Mo© o:
We will conŸnue to strive for excellence with
companywide parŸcipaŸon and cooperaŸon. We will
also conŸnue driving process improvements,
personnel accountability and the will to accept
construcŸve criŸcism through posiŸve reinforcement.
Finally, it is Alpine's goal to provide our customers with
the Best-In Class services and experiences.
ConŸnued from page 12
This is the root
diameter of the shaft
that Alpine used prior
to Metal Detail.
This is the shaft that
we received. The root
diameter of the shaft
is what we have found
to be the difference.
This is an example of the
tube that is located
incorrectly. The weld
bead is above the radius
of the tube. It should be
below the radius.