Good Connections Magazine

G O O D CO N N E C T I O N S | S U M M E R 2 0 1 5 3 S ince its establishment in 1998, Warman Truss has relied on the productivity and reliability of Alpine equipment to help build a highly successful business. Located in Warman, Saskatchewan, Warman Truss serves all of Saskatchewan and Alberta. The company has also completed work in Manitoba and British Columbia. Warman Truss produces standard and custom-made truss systems and I-joists for residential, commercial and agricultural buildings, as well as a select group of retail dealers. The firm's portfolio also includes several allied building and construction industry businesses. Managing Partner Roy Bedient oversees all aspects of the production process. He has watched Warman Truss grow steadily to its current size of about 90 employees. The plant typically operates two shifts, and production has increased every year, even during the downturn. "Our business model is straightforward — we focus on what we know and do well," said Bedient. "Service is at the forefront, and we have maintained many of our core cus- tomers from the first day they started with us. I'm a firm believer that if you serve customers well, they won't go anywhere else." Bedient installed Alpine equipment when the plant opened and is one of Alpine's most loyal customers. Warman Truss now has 10 pieces of Alpine equip ment, and Bedient credits Alpine's equip ment and strong technical support for helping the business grow. "We are one of the province's leading truss suppliers and take pride in our state-of-the- art cutting and assembly equipment and software," pointed out Bedient. "Alpine has always been a great fit for us, and we like the fact the equipment is well made, user- friendly, easy to maintain and has reliable software. The company is very responsive whenever we need support." In late 2014, Warman Truss installed the ALS 276 Motion Control Upgrade on its eight- year-old saw, and employees are pleased with the results. "The saw is now 10 to 15 percent quicker and has been running smoothly since the upgrade," said Bedient. "The new drives helped as well. The saw usually runs at least 12 hours a day, and we anticipate the upgrade will extend its life by at least five years." According to Bedient, the upgrade process itself took only about a day and a half. "We like the truss- by-truss cutting and optimize-by-cost features. We don't do a lot of beveling, but it's nice to know it's there if we need it." To keep its equipment running smoothly, Warman Truss follows a rigorous preventive maintenance program, which is reviewed and updated regularly. Excellent Customer Service and Productive Equipment Provide a Decisive Advantage Peak Performance CUSTOMER PROFILE: WARMAN TRUSS "Our philosophy is to address issues and fix them right away before they become bigger problems," he emphasized. "We have a simple maintenance program stressing cleanliness throughout the plant and make sure our equipment is as clean as possible. We also follow the maintenance recommendations in Alpine's equipment manuals." To further enhance plant productivity, Warman Truss installed Alpine's eShop software about a year ago. "The program has increased our assembly and cutting productivity by about 30 percent," noted Bedient. "The software has greatly enhanced our overall efficiency and enabled us to optimize our staffing levels." n Outstanding customer service and the productivity and durability of Alpine equip- ment have enabled Warman Truss to grow consistently since its founding 17 years ago. Managing Partner Roy Bedient (top left) focuses on optimizing plant efficiency through equipment innovations and effective preventive maintenance programs.

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