G O O D CO N N E C T I O N S | S U M M E R 2 0 1 5
5
Alpine (ITW) ranks highest
in satisfaction across the
most important attributes
ranked by component
manufacturers
Component manufacturers
agree that change and
improvement are critical
Growth is expected
through increased market
share, but some firms are
seeking growth through
other investments
Question: Which of the following steps will be most important to grow your business
in floor/roof trusses and wall panels in the next 3 years? (select up to 3)
Percentage who agree with each statement
STATEMENT HIGHEST-RATED SUPPLIER
Is responsive when we have a problem or issue Alpine
Provides excellent engineering support Alpine
Provides me with dedicated and consistent support Alpine
Has a supportive sales team Alpine
Has outstanding equipment service Alpine
Alpine has been building the component industry's strongest customer partnerships
for nearly 50 years. Call (800) 521-9790 or visit alpineitw.com to learn how Alpine can
take your business to the next level.
Increase
market share
0%
Expand
geographic
region
Add a new
product line
Add capacity
through new,
acquired or
cooperative plants
Serve a
new market
Add new
services
80%
60%
40%
20%
76.3%
34.7%
22.9%
14.3%
9.3%
5.1%
100%
80%
60%
40%
20%
0%
94.1%
68.4%
72.2%
95.7%
91.5%
I want vendors
to be business
partners
I want to feel
like my vendor's
most important
client
Our business
must continue
to change to
succeed
I'm always
looking for ways
to improve
my business
Equipment
support is the most
critical service area
of my business
